Client background
Our client, a leading insurance company, partners with a prominent oil and gas company in KSA. This company employs many expatriates whose families reside in their home countries. The goal was to extend health coverage to these families as part of their benefits package.
Challenge
The primary challenge was to design a program ensuring seamless healthcare access for employees’ families living abroad, with a wide network in both home and host countries, maintaining high care standards.
Solution
Access Net Health developed a tailored health coverage program:
Comprehensive network access
Home Country: Partnered with reputable healthcare providers, ensuring quality medical services. Host Country: Provided extensive network access in KSA.
Telemedicine services
Included to bridge geographical gaps, offering timely medical advice and treatment via video calls.
Virtual and physical cards
A user-friendly mobile app housing the virtual cards and includes functionalities such as appointment scheduling, medical record access, and provider directory.
Personalized support
24/7 customer support to assist with healthcare coverage queries and issues.
