Navigate your health benefits
The secure Access Member App and website are your connection to all your plan information and links to resources and tools. Once you receive your Access member ID card, visit www.accessnethealth.com/members to register and download the app.
You can log in anytime to:
- Look up plan information and see your covered dependents.
- Find network doctors, hospitals, and labs faster and easier with a customized version.
- View and update your Personal Health Record (PHR).
- Get in touch with us through VoIP so you don’t get to pay international phone charges.
- View your virtual card.
- Send a secure e-mail to Member Services with your questions.
- View your medical claims.
Connections are instant with Access Mobile
No matter where you are, you still want easy access to your health information and tools to make the best decisions you can.
Get VIP treatment every time you call
Your Health Concierge is your single point of contact across all Access programs. They will help you put all the pieces together — benefits, services, programs and tools. Your call is always confidential.
Your Access Health Concierge can:
- Explain how benefits work and how to access your network
- Help you find network doctors
- Assist with claim payment issues
- Guide you to resources that can help improve your health
